Monthly KPIs
March 2026 — Key Performance Indicators vs. Targets
Sales KPIs13 days into month
New Units Sold32 / 60 target
Used Units Sold15 / 30 target
Total Gross$187K / $300K target
Avg Front Gross$2,740 / $3,000 target
F&I Per Deal$1,280 / $1,500 target
Marketing KPIs
Leads Generated342 / 500 target
Appointments Set89 / 120 target
Cost Per Lead$41.67 / $45.00 target
Show Rate78% / 75% target
Close Rate28% / 30% target
AI Performance KPIs
Speed2Lead Avg12s / 15s target
AI Resolution Rate85% / 80% target
AI Appointments Set34 / 40 target
DB Reactivation Response12.3% / 10% target
Customer Experience
Google Rating4.6 ★ / 4.5 target
New Reviews (MTD)18 / 25 target
CSI Score92.4 / 90.0 target
Repeat/Referral %34% / 35% target